Refer With Confidence: NDIS Dietetic Support for Your Participants
No waitlist. We respond to every referral within one business day, and we keep you updated the whole way through, not just at intake.
You're Juggling a Lot. We Built This Page to Take One Thing Off Your Plate.
You've got a full caseload and a plan review coming up. The last thing you need is a provider who goes quiet after intake. That's exactly what we built this page to fix.
Here's what to expect when you refer to Accelerate Nutrition, and what we need from you to get started.
Why Support Coordinators Refer to Us
You can speak with a dietitian, not just admin
Our main number reaches our admin team, who can set up a call with a dietitian straight away if you want to talk a case through. Once your participant is linked with a dietitian, you have their contact details and can go to them directly.
We respond within one business day
Every referral gets a call from our team within one business day.
No waitlist
If your participant needs support now, there is no queue to join. We start matching them with a dietitian as soon as the referral arrives.
We understand disability, not just diet
Our Accredited Practising Dietitians (APDs) work daily with mealtime safety, texture-modified diets, tube feeding, and complex behavioural and sensory needs.
We keep you in the loop, unprompted
You'll hear from us before your participant's plan review, and we keep other key stakeholders updated too. Our NDIS reports are timely.
We're local, not telehealth-only
Home visits across Greater Melbourne and regional Victoria, a Dandenong clinic, and telehealth further out.
Clinical Depth That Matches Complex Support Needs
Some participants need more than a meal plan. Our dietitians regularly support:
- Mealtime safety and swallowing difficulties, assessed using the International Dysphagia Diet Standardisation Initiative (IDDSI) framework
- Tube feeding (enteral nutrition), with plans that adjust as needs change
- Unexplained weight changes and bowel management
- Complex health conditions including kidney disease, food allergies, disordered eating, and gastrointestinal issues
- Support worker and Supported Independent Living (SIL) staff training around mealtimes and food safety
- Nutrition for wound healing and pressure injuries
- Growth and nutrition for children and adolescents
- Fussy or restricted eating, and very limited food variety
- Menu planning for group homes and supported accommodation
If a participant's needs sound complex, that's exactly the kind of referral we're set up for. Call 03 9791 4495 or email about@acceleratenutrition.com.au — our admin team can set up a call with a dietitian to talk it through, before you fill in the referral form.
Not sure whether a participant needs a referral yet? Our guide to 10 signs an NDIS participant should see a dietitian walks through what to look for, and our NDIS dietitian services page sets out the full range of conditions we cover.
How a Referral Works
You Send the Referral
Our online form takes a few minutes, and you don't need every detail on hand. If something's missing, we'll come to you directly rather than delay your participant's care.
We Call Within One Business Day
A team member confirms details, location, and preferences with the client or their nominee.
We Match Your Participant With a Dietitian
Based on their NDIS goals, complexity, and location.
We Book the First Appointment
We confirm the time and place with your participant, and let you know once it is booked.
We Report Back Before It Matters
Regular updates, and detailed reports ahead of plan reviews, without you having to ask.
What to Include in a Referral
The more of this you can give us up front, the faster we can move. Don't let a gap hold you back from referring:
- Participant's name, date of birth, and contact details (or their nominee's)
- NDIS plan management type (self-managed, plan-managed, or NDIA-managed) and relevant funding category
- Reason for referral and any relevant medical or mealtime history
- Current NDIS plan, if you have it on hand
- Anything urgent we should know before we call
Straightforward About Funding
We charge at the NDIS price limit, so there's no gap fee for NDIS or DSOA participants, and nothing for your participant to pay out of pocket. Every invoice carries the correct line item code, so nothing holds up your participant's plan.
Frequently Asked Questions
Is there a waitlist?
No. We respond to every referral within one business day and begin matching your participant with a dietitian straight away.
Will I speak to a dietitian or an admin team?
Our admin team answers the main number, and they can set up a call with a dietitian straight away if you want to talk a case through before referring. Once your participant is linked with a dietitian, you have that dietitian's contact details and can go to them directly.
Does the participant need a doctor's referral?
No. You can refer directly as their support coordinator — we'll handle the rest.
Can you take participants outside Dandenong?
Yes. We offer home visits across Greater Melbourne and regional Victoria, a Dandenong clinic, and telehealth Australia-wide. If you're not sure your participant is in range, just ask.
Can you write a report for a plan review?
Yes. Our dietitians regularly write NDIS reports and letters of advocacy, linking recommendations back to your participant's goals. We advocate strongly for participants who need dietetic support.
What if the referral is urgent or complicated?
Call 03 9791 4495 or email about@acceleratenutrition.com.au before submitting the form, and we'll talk it through.
Will you keep me updated, or do I need to follow up?
We update you at key points without being asked, particularly ahead of plan reviews. If anything changes with your participant's care, you'll hear from us directly.
Are you NDIS registered?
Yes. Accelerate Nutrition is a registered NDIS provider, so we can take NDIA-managed participants as well as plan-managed and self-managed ones.
What does an NDIS dietitian cost?
See our fees and funding page for the exact hourly rate and line items. There's no gap fee for NDIS or DSOA participants.